REFUND POLICY

Effective Date: May 2026

Customer satisfaction is important to us.

Returns

Due to the nature of dietary supplements, we do not accept returns of opened products.

Unopened products may be eligible for return within 30 days of delivery.

Refund Eligibility

To qualify for a refund:

  • Product must be unopened

  • Product must be in original condition

  • Return request must be submitted within 30 days of delivery

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery with photos of the product and packaging.

Refund Processing

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days for processing.

Contact

For refund requests, contact:

hello@himbiotics.com